Shipping Policy

Shipping Policy

We ship free, nationwide, on every order. No minimum cart value, no fine print, just free shipping across India, every single time.

The short version

  • Free shipping across India on every order, no minimum required
  • Dispatched within 2 to 4 business days from our warehouse in Jaipur
  • Delivered in 5 to 10 business days, depending on your location
  • Shipped through trusted third-party courier partners, with tracking sent straight to your inbox
  • Every order arrives in our custom, logo-printed packaging, so you know it's really us

Domestic shipping (within India)

Every domestic order ships free, we bear the entire shipping cost, no exceptions and no hidden charges at checkout.

  • Orders are dispatched within 2 to 4 business days of being placed
  • Delivery typically takes 5 to 10 business days from the date of dispatch, depending on your city and pincode
  • Once dispatched, you will receive an email with your tracking number so you can follow your order's journey

International shipping

  • Shipping charges for international orders are calculated based on the weight, volume, and destination of the package, and shown to you before you check out
  • You will receive tracking details by email once your order is dispatched
  • Customs duties, import taxes, and any local charges levied by your country are not included in our shipping charges and are the customer's responsibility
  • Delivery timelines vary depending on customs clearance and country-specific regulations, and are outside our control

We work with trusted courier partners

Dastkar partners with reputed third-party logistics and courier companies to get your order to you safely and on time. While we choose our partners carefully and stand behind every order we hand over to them, the final leg of delivery is carried out by them, and timelines can occasionally be affected by factors on their end.

Delays beyond our control

We work hard to meet every delivery estimate, but occasionally, delays happen for reasons outside our control, including public holidays, extreme weather, strikes, customs clearance, or courier network disruptions. We will keep you posted if we become aware of a delay on your order, but we cannot be held liable for delivery delays caused by these circumstances.

Non-serviceable pincodes

In rare cases, we may find that your pincode is not serviceable by our courier partners. If this happens, we will notify you as soon as we know, and cancel the order with a full refund to your original payment method, since the goods were never dispatched.

Please double check your address

You are responsible for entering a complete and accurate shipping address, including your pincode, at checkout. If an order is delayed, misdelivered, or returned to us because of an incomplete or incorrect address, we will get in touch to arrange redelivery, and any additional shipping cost for the second attempt will need to be borne by you.

You can request an address change within 24 hours of placing your order by writing to us at dastkarprints@gmail.com. Once an order is dispatched, we are unable to make any changes to the address.

Failed delivery attempts

Our courier partners will make up to 3 delivery attempts. If all 3 attempts are unsuccessful, the package is returned to our warehouse, and we will contact you to arrange redelivery. Any extra shipping cost for redelivery will need to be borne by you if the failed attempts were due to incorrect address details or unavailability at the time of delivery.

When your order arrives

Every Dastkar order is shipped in our custom, logo-printed packaging. Please do not accept delivery of any parcel that is not in our branded packaging. We will not be responsible for any claims made on packages that do not carry our logo.

We recommend recording an unboxing video while opening your package, and checking that the outer packaging has not been tampered with before accepting delivery. This helps us resolve any damage, missing item, or incorrect item claims quickly and in your favour. Please report any such issues within 48 hours of delivery as per our Return, Refund & Cancellation Policy.

Governing law

This policy, and any dispute arising out of or in connection with it, shall be governed by the laws of India and shall be subject to the exclusive jurisdiction of the courts at Jaipur, Rajasthan.

Questions about your shipment? Write to us at dastkarprints@gmail.com, we're always happy to help track things down.